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Pallet supply

Reconditioned pallets: repaired, not just second-hand

A reconditioned pallet has been through a repair process — damaged boards, blocks or bearers replaced — before it goes back out. That is a different product from raw used stock taken straight off a load, and it behaves differently on a line. This page explains what the repair covers and what to agree before you order.

What reconditioning involves

What actually gets replaced

Reconditioning is a repair process, not a cosmetic one. The point is to return the pallet to a state where it carries and handles predictably.

Typical repair work on a reconditioned timber pallet
ComponentWhy it failsWhat repair usually means
Top deck boardsSplit, cracked or broken by forks, overhang or impact.The damaged board is removed and replaced, and fixings are re-set.
Bottom boards and bearersDamage from dragging, pallet-truck entry or poor stacking.Replacement so the pallet sits flat and enters cleanly.
BlocksCrushed corners from side impact or over-stacking.The block is cut out and replaced, restoring entry height.
Protruding nails and loose fixingsRepeated handling works fixings loose.Removed or re-driven before the pallet is passed for re-issue.

Choosing

Reconditioned, used or new?

The right answer depends on how consistent your handling needs to be, not on price alone.

Comparing the three common supply categories
CategoryBest whereTrade-off
UsedCost matters most and cosmetic variation is acceptable.Least consistent — appearance and build vary with the source.
ReconditionedYou want used-pallet economics with more predictable handling.Costs more than raw used stock; still not identical unit to unit.
NewAutomated lines, customer-facing despatch, or a specified build.Highest cost, and often more pallet than the job requires.

There is a fuller explanation of the difference, and of the grade language suppliers use, in our guide to used versus reconditioned pallets.

Before you order

Agree these five things in writing

Reconditioned stock is where vague specifications cause the most trouble, because 'repaired' means different things to different suppliers.

Specify with your order

  • Footprint and entry type — two-way or four-way, and the handling equipment in use.
  • Which components may be replacement timber and which must be original.
  • Whether mixed board widths or colours are acceptable on the top deck.
  • Whether the load will be racked, stacked or conveyed, and to what height.
  • Whether the goods leave the country, which brings heat treatment into scope.

Reconditioned pallets are frequently a better fit than new for internal movements, yard work, seasonal peaks and one-way despatch where the pallet is not coming back. They are usually the wrong choice where an automated line needs dimensional repeatability to the millimetre.

If the consignment is going abroad, treatment and marking are a separate question from condition. A repaired pallet used for export needs the correct ISPM15 treatment and marking for the components it now contains — see export pallets.

Two ways to buy pallets

Also useful: Pallets Direct

Prefer to browse products, check stock and order online? Pallets Direct is our sister site for product-led pallet buying. Palletmove supplies pallets directly too, and handles contract and account supply, specification work and combined collection, recovery and supply — call us and we will quote it.

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Quote reconditioned pallets

Tell us the footprint, quantity, delivery postcode and how the pallets will be handled.

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